| Permit Center |
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| Permit Center & Licenses |
| *Effective June 1st, 2008 the Permit Center will be closed from 12:00
p.m. to 1:00 p.m.* |
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New Ordinances
Effective January 1, 2008
Welcome
to the City of Santa Clara's online Permit Center. The Permit
Center located in City Hall, 1500 Warburton Ave., was designed
with a vision of premier customer service, focused in a single
location, combined with highly trained employees, advanced technology,
and a constantly improving review and approval process. The
Center was designed by the people who use it, the customers
and the employees, and integrates successful experience from
other centers. For building permits information, forms, and
guidelines, please see Permits
Information in Planning
& Inspection Department section of this website.
We have geared our Permit Center to provide as many "over-the-counter"
reviews as possible, and to consolidate those reviews into fewer
steps. Customers who used to walk from office to office to obtain
information or approvals, standing in different lines, now generally
visit only one office where they are greeted by a Permit Technician
who will help them to obtain the proper reviews. Streamlined
procedures have reduced the amount of time and the number of
people required to process many projects. Single Point Contacts,
a Santa Clara concept, assist applicants in proceeding through
complicated projects requiring multiple reviews and public hearings.
Your comments and suggestions are important to us as we continually
try to improve our process. Suggestion forms can be obtained
from the receptionist's counter or by using the How
are We Doing? link on this page.
Santa Clara serves a broad range of customers in the permitting
process, from homeowners and contractors with small additions,
to developers and businesses with large and very complex projects.
The Permit Center has been designed to serve all our customers
with any size project and a variety of service needs.
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| Permit Center Customer Service |
| Tel: (408) 615-2420 • Fax (408)241-3823
(Monday through Friday) |
- Permit Center Hours: 8am-5pm, except 1st and 3rd Thursdays
(8:45am - 9:45am)
- General permits issued: 8am - 11:30am and 1pm - 4:30pm
- Plans Examiners' Hours: 8:30am-11:45am and 1pm-4:30pm
- Building Inspectors' Office Hours: 8:30am - 9am or by
appointment
- Fire Prevention Service Hours at the Permit Center: Tuesdays
through Fridays, 8am - 12 noon
- Fire Prevention Offices (1675 Lincoln Street): Please
call for appointment (615-4970)
- Planning Staff Hours: 8am-5pm
- Engineering Staff Hours: 8am-12 noon and 1pm-5pm
- Effective June 1, 2008 the Permit Center will be closed from 12:00
p.m. to 1:00 p.m.
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| Making Development Applications |
The first step for every applicant
should be to contact the City and learn what submittals will
be required for the project. This can be done over the phone,
online or in person. The Permit Center has application forms,
handouts, and checklists to simplify the process.
The completed form(s), drawing(s), and fee(s) can then be brought
to the Center for submittal. Depending on the type and complexity
of the application, the City may:
- approve the permit over the counter;
- identify additional information needed to continue the
process;
- schedule the application for review, giving the expected
date of the next step.
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| Appointments are encouraged and can
be made with department
personnel by calling individual departments or by sending an
email. |
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| Zoning Map & General Plan Map |
| For your convenience, a PDF of the City of Santa Clara Zoning Map (3.65MB) and the General Plan Map (1.49 MB) are now available online. Please note that the PDF files are very large and may take several minutes to load if you are on a dial-up connection. If you have difficulty opening the PDF, you may need to refresh the page (F5) or download a newer version of Adobe Acrobat Reader. |
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Click for free Adobe Reader Software |
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