| Planning & Development Permits |
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| Joint Venture Silicon Valley
Smart Permit Initiative |
The City of Santa Clara has been participating
in a regional Smart Permit effort. Smart Permit is an affiliate
of Joint Venture: Silicon Valley Network. The Smart Permit Project
began in 1995 to improve the filing and review process for local
government permits. The project will provide businesses and citizens
in general with on-line information about how to apply for permits
electronically and enable the review and process of applications
on-line.
The City of Santa Clara has been actively participating in
the Smart Permit Project as a natural extension of the City's
Permit
Streamlining efforts. A local group of agencies formed as Bay
Area Smart Permits (BASP). The BASP Consortium sent out a Request
for Quotes (RFQ) for Permit Software in April 1997 to permit
vendors based on Jiont Venture Smart Permit standards. The
BASP ultimately selected Tidemark Solutions of Seattle as the
Smart
Permit vendor to develop a Master Contract and timetable for
implementation. The lead BASP agency, San Carlos, installed
the Tidemark software in 1998. The City of Santa Clara went
live
on the Tidemark Permit Tracking System October 25, 1999. Inspection
requests can now also be made by phone to the integrated voice
response (IVR) system connected to the Tidemark program. The
Smart Permit Internet Module was completed by Tidemark and
is available to BASP agencies and any other interested customers.
The City of Santa Clara is rolling out parcel status and permit
status December 1, 2001. Other Internet Smart Permit Information
services will follow. See Smart Permit Information
System.
An in-house pilot Smart Permit track was developed by the City
of Sunnyvale in 1997 and is in use in the City of Mountain View.
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