Cemetery Services Clerk

Job Description

Cemetery Services Clerk (302)

Education and Experience

Graduation from high school or its equivalent and five (5) years progressively responsible general clerical/office management experience which involves extensive public contact and office procedures.

License

Possession of an appropriate, valid California driver's license.

Typical Duties

Under general supervision: performs administrative clerical tasks related to the daily office operations of the city's cemetery; provides information and assistance in the office and over the telephone; maintains cemetery records, including preparation of material needed to secure necessary authorizations or permits as required; properly files all paper documents pertaining to each placement; prepares a wide variety of material including letters, reports, legal documents, requisitions, and various other forms, materials, and statistical data using both typewriter and electronic word processing or spread sheets; assists with the preparation and entering of division budget in the appropriate system; performs duties of division payroll clerk; corresponds independently; performs bookkeeping functions pertaining to the operation of the cemetery; receives and receipts monies; deposits cash; initiates purchase requisitions; prepares services and product requests for placement identification; describes various funeral and burial arrangements to determine disposition of remains; coordinates cemetery placement services with appropriate funeral homes; assists with completion of required forms and applications such as Veterans Benefits; coordinates with the Cemetery Operations Superintendent to ensure that schedules are maintained; assists the public with routine services to ensure that applicable laws are adhered to; keeps current on state and local laws relating to the business operations of a cemetery; and performs other related duties as assigned.

Knowledge, Skills, and Abilities

Considerable knowledge of: office methods and machines; record keeping; and proper telephone procedures. Excellent ability to: deal tactfully and courteously with others; and perform administrative clerical work with considerable independence. Good ability to: communicate effectively in English; and perform basic mathematical calculations. Ability to: interpret information such as state laws and effectively apply them to the work situation; correspond independently; and type from clear copy at a speed of not less than 30 words per minute net.

Supervision Received

Works under the general supervision of the Cemetery Operations Superintendent or other supervisor as assigned.

Supervision Exercised

Assists in the training and supervision of clerical or other personnel as assigned.

Other Requirements

Must be able to perform all of the essential functions of the job assignment.

Approved, December 1997