Frequently Asked Questions

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Expand/Contract Questions and Answers

  • Who do I call to get someone to trim the trees around the power lines?

  • How can I increase the amount of garbage cans I can put out?

  • Where do I go to upgrade my commercial electric service?

  • Something is wrong with my electric heater. Could you send someone to fix it?

  • What is PG&E's telephone number?

  • My sewer line is backed up. Can you send someone out?

  • Does the City have low income or senior rates?

  • How long does it take to have the utilities turned on or turned off after I place an order?

  • Can I pay my PG&E gas bill or my telephone bill at City Hall?

  • Can I change my garbage service to another company?

  • How can I pay my Public utility bill?

  • Why do I get two utility bills, one from the City of Santa Clara and one from PG&E?

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