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COMING SOON - Recruitment for Public Safety Dispatcher I

Post Date:06/06/2019 2:45 PM

COMING SOON - Public Safety Dispatcher I Recruitment
$40.78-$51.93 per hour, plus excellent benefits
$7,069-$9,001, monthly
$84,828-$108,012, annual salary

The City of Santa Clara is seeking qualified applicants for Public Safety Dispatcher I. If you are seeking a civilian career in public safety, this may be a right fit for you!

Public Safety Dispatchers have the unique opportunity to meet hundreds of people who call for assistance. Callers depend on your voice, directions and knowledge to get through an emergency. Using state-of-the-art equipment and training, you will provide excellent customer service while deploying critical resources.

Dispatchers work around the clock answering calls for service and dispatching Fire, Police and Emergency Medical personnel to scenes using high-tech communications equipment from the Communications Center in the Police Building. The Communications Center dispatches emergency and non-emergency calls for service including police, fire, paramedics/ambulance, public works, utilities and animal control services under the direction of the Communications Center Manager. All State-mandated required training is provided.

Qualities of a good dispatcher include:
• High moral character and integrity
• Compassion
• Good judgment
• High degree of emotional self-control
• Empathy and sensitivity
• Intelligence
• Good communication skills
• Self confidence
• Creativity and ingenuity
• Strong desire to serve the community
• Effective at multi-tasking

Potential candidates are required to take the POST Dispatcher Test. The Academy South Bay Regional Public Safety Training has two test dates available during the application filing period, June 10 and 14. Test registration information is available online.

The job description, including minimum qualifications, salary and benefits, is available online. Applications will be accepted beginning June 10, 2019 and must be received by 4:00pm on Friday, June 28, 2019. 

Potential candidates may reach out to Communications Center Operations Manager, Judi Dziuba, for additional information or to coordinate a Sit-Along.

The Santa Clara Police Department is committed to providing a workforce with the highest standards of integrity and honesty. Applicants considered for appointment to this position will be subject to a thorough background investigation (consisting of, but not limited to, criminal history, Department of Justice and FBI fingerprinting, DMV driving history, credit check, previous/current employment references, personal references, etc.), a polygraph exam and a psychological exam. All information provided by applicants is required to be truthful and accurate; failure to do so may result in disqualification.


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