9-1-1 Call if You Can. Text if you Can't!
Text to 9-1-1 is the ability to send a text message to 9-1-1 from your mobile phone or handheld device.
Text to 9-1-1 is intended primarily for use in three emergency situations:
- For an individual who is deaf, hard-of-hearing or has a speech disability
- For someone who is in a situation where it is not safe to place a voice call to 9-1-1
- A medical emergency that renders the person incapable of speech
Dialing 9-1-1 in an emergency is still the preferred and fastest way to request police, fire or medical assistance. Remember, "Call if You Can, Text if You Can't."
How to text 9-1-1 in an emergency:
1 - Enter the numbers 911 (no dashes or spaces) in the "To" field
2 - The first text message to 9-1-1 should be brief. Include address, city and type of emergency (police, fire or medical)
3 - Push the "Send" button
4 - Be prepared to answer questions and follow instructions from the Public Safety Dispatcher
5 - Text in simple words - do not use abbreviations
6 - Keep text messages brief and concise