To slow down the spread of the novel coronavirus (COVID-19) in the county, the City of Santa Clara is taking action to reduce potential exposure to this virus, especially for those individuals who are at higher risk of severe illness. Under the guidance of County Public Health and in consultation with our expert internal emergency response staff, the City is making these difficult decisions in the best interest of public health and welfare.
Essential City Services Only
6/1/2020 Update: The County of Santa Clara announced amendments to the current Shelter-in-Place order that will allow multiple sectors and activities to reopen starting this Friday, June 5.
- With adherence to social distancing protocols and safety requirements, the updated order:
- Expands previously permitted business activity to include outdoor dining at restaurants and in-store shopping at retail locations.
- Permits all children to take part in childcare, summer camps, summer school, or other educational and recreational programs, so long as groups are limited to 12 or fewer.
- Allows outdoor gatherings of up to 25 people for religious services and cultural ceremonies.
- Allows outdoor recreational activities that do not involve physical contact, such as swimming, to resume.
- Permits car-based gatherings, including drive-in theaters.
- According to County of Santa Clara Department of Public Health, the updated order keeps key restrictions in place, requiring people to stay in their homes except when engaging in certain essential or allowed activities.
- For more information, visit the County Public Health website.
5/18/2020 Update: In a joint statement with the counties of Alameda, Contra Costa, Marin and San Francisco and the city of Berkeley, the County of Santa Clara announced on Monday, May 18, the issuance of a revised Shelter-in-Place order, which will allow for some reopening of certain sectors in the Bay Area.
The County Department of Public Health reminds the public that they are still required by the revised health order to stay home as much as possible, wear face coverings and follow the precautions that have helped the region make progress in slowing the spread of COVID-19. For more details, visit County Public Health’s Shelter-in-Place order webpage.
4/29/20 Update: The County of Santa Clara joined six other Bay Area jurisdictions – the counties of Alameda, Contra Costa, Marin, San Francisco and San Mateo as well as the City of Berkeley - in extending the regional Shelter-in-Place order through May 31, 2020 with some rules eased. The City of Santa Clara is evaluating the new County order and will provide on update on how it may allow for the re-opening of a few City programs and services.
March 2020: The City is implementing the County of Santa Clara’s extension of the previous Stay-at-Home order through May 3, 2020. The new mandatory order went into effect at 11:59 p.m. March 31, 2020. County public health officials urge the public to stay home and emphasized that social distancing is the most powerful tool to slow the spread of COVID-19. The County order also directs residents to stay home over this period and only leave for essentials. Use of playgrounds, dog parks, public picnic areas, and similar recreational areas is prohibited. Use of shared public recreational facilities such as golf courses, tennis and basketball courts, pools, and rock walls is prohibited. For more details, visit the County of Santa Clara Public Health Department website.
City Essential Services - Contact Information
For contacting essential City services, view the flyer for phone numbers and email addresses.
Status of Events, Programs & City Services
Pursuant to the provisions of California Governor’s Executive Order N-29-20, issued on March 17, 2020, to prevent the spread of COVID-19, the City has implemented methods for the public to participate remotely:
➡️ Via Zoom:
▪ Meeting ID: 997-0675-9306
▪ Joining via computer, visit https://santaclaraca.zoom.us/join
• To address the Council on an agenda item, click “raise hand.”
▪ Joining via phone:1-669-900-6833
• To address the Council on an agenda item, hit *9 on the phone.
➡️ Via City’s eComment: santaclara.legistar.com/Calendar
➡️ Via email: PublicComment@santaclaraca.gov
For individuals who do not have the above access, the City Cafeteria has been set up to accommodate up to 10 people at a time and public comment will be given from that location. The Mayor will be present for the meeting with Councilmembers and department heads participating remotely. A limited number of staff will be present.
City Council, Stadium Authority and Planning Commission meetings can be viewed on Santa Clara City Television (Comcast cable channel 15 or AT&T U-verse channel 99) and online on the City's website, the City's Youtube channel, and the City's Facebook page.
Boards and Commissions
Upcoming Board and Commission meetings are canceled until further notice. However, for urgent items, these meetings may be held via teleconference, per recent State of California directives concerning the Ralph M. Brown Act. Visit the Boards and Commissions webpage.
The Planning Commission continues to hold virtual meetings. View the Legislative Public Meetings webpage for meeting information.
All Santa Clara City Libraries Remain Closed
Effective at 6 p.m. Friday, March 13, all three Santa Clara City Library locations closed. The closure will remain in effect until further notice.
Digital Services: The Library will continue to offer many digital services that the public can access remotely, www.sclibrary.org/home-library.
Borrowed Materials: For those of you who have borrowed library materials, the City is extending the loan periods during this time so you do not need to return materials until the Santa Clara City Library is back in full operation.
Santa Clara City Library’s Curbside Pickup Service
On June 15, the Santa Clara City Library kicked off contactless curbside pickup at Central Park Library.
- Patrons who receive a notice that their holds are ready to be picked up may visit Central Park Library, 2635 Homestead Road, during the following hours:
- Mondays, Tuesdays, Thursdays, Fridays and Saturdays: 10 a.m. to 2 p.m.
- Wednesdays: 3 p.m. to 7 p.m.
- Remember, wear face coverings if exiting your vehicle and drive slowly. Thank you for your patience!
- For more information, visit the Library webpage bit.ly/sclibrarycurbside
or call 408-615-2900 weekdays, 10 a.m.- 2 p.m.
Open Facilities and Programs
While conforming to County Public Health Department guidelines of maximum social distancing, handwashing, no physical contacts, frequent sanitizing pre and post program, health check ins, the following programs and facilities are available:
- Senior Nutrition Program: Available at the Santa Clara Senior Center from 11 a.m. to 12 p.m. A “to go” option will be available for those who need it. Call 408-615-3170 to reserve meals for pick up or delivery.
- City Tennis Courts: City public tennis courts reopened on May 19. Any visitors to City-owned courts should adhere to all social distancing guidelines and posted regulations at the courts. Thamien Park tennis courts remains closed due to scheduled improvements for court resurfacing. For current use policies, view the Tennis Court Regulations or more information visit the webpage.
- Basketball Courts: The basketball hoops have reopened at City public parks for public recreational use, subject to social distancing and health and safety protocols.
Play is limited to members of two households at a time. For more information, contact the Community Recreation Center at 408-615-3140.
- Off-Leash Dog Parks: The City’s off-leash dog parks reopened on June 10 in accordance with the County’s amended public health order. This includes:
- Larry Marsalli Park’s off leash dog area
- The concrete picnic table is wrapped to prevent use
- COVID-19 signs are posted at the entrance with a facility limit of a total of 15 persons at a time (10 in large dog area and five in the small dog area) to assure social distancing of at least six feet and reduce potential gathering.
- Open from 6 a.m. until 30 minutes after sunset (dusk).
- Everett N. “Eddie” Souza Park’s off leash dog area
- The off-leash area benches are wrapped to prevent use.
- COVID-19 signs are posted at the entrance with a facility limit of a total of five persons at a time to assure social distancing of at least six feet and reduce potential gathering.
- Open from 6 a.m. until 30 minutes after sunset (dusk).
- For more information about the City’s off leash dog areas, call 408-615-3770.
- Skate Park: On June 10, the Santa Clara Skate Park reopend with reserved, free, one-hour sessions from 1 to 8 p.m. on Wednesdays. Skate sessions will be conducted in compliance with the County’s public health order including social distancing and health and safety protocols. For more information, contact the Santa Clara Youth Activity Center at 408-615-3760.
- Skaters are required to wear a face covering except when skating.
- Participants must use their own equipment; loaning and sharing equipment are not allowed.
- The 60-minute time slots for ages 5 years and older requires advanced registration.
Summer 2020 Mini-Sessions
Registration opened on June 15 for the Summer 2020 Mini Session. To register, visit apm.activecommunities.com/santaclara. Summer Mini-camps and classes that begin the week of July 6. Programs will follow the Santa Clara County Public Health Department guidelines. Check out what’s offered! santaclaraca.gov/activitiesguide.
Even though are buildings are closed, we still have programs for families to enjoy while you at home, visit santaclaraca.gov/virtualparksandrec to check out all the fun!
To meet the needs of the public and staff, the following facilities will be available by phone Monday - Friday, 8 a.m.-5 p.m.:
- Senior Center (408) 615-3170
Mission City Memorial Park Visitor Hours
Starting June 19, visitor hours at Mission City Memorial Park:
- Monday, Wednesday, and Friday afternoons from 1 - 4 p.m.
- Tuesday and Thursday mornings from 9 a.m. - 12 p.m.
Face coverings are required and social distancing for those not part of your household.
Access the park through the Dolores Avenue gate. All interior facilities remain closed including mausoleum, restrooms, office, and chapel. Up to 100 visitors are allowed at one time. For questions, call 408-615-3790 or email Cemetery@SantaClaraCA.gov.
Closures & Cancellations
City of Santa Clara Parks & Recreation has closed the following in alignment with the County Health Department Public Health order.
Effective 12 a.m. March 14, 2020 until further notice, this includes closure/cancellation of:
- Park group picnic and park building reservations
- All playgrounds and park restrooms
- Community Recreation Center building, programming closed except mini-summer sessions
- Youth Activity Center, Teen Center, Youth sport programs at City park facilities/fields
- Early childhood education/preschool programs
- Therapeutic Recreation Services
- Adult sports at City park facilities/fields
- Classes and activities for any recreation contractual program provider in City or other contracted facilities
- All programs at International Swim Center
- All special events and concerts
- Gymnastics, Earl Carmichael Gymnastics Center: all programs and classes are canceled for the remainder of this session, and prorated refunds are being processed.
City Playgrounds Closed
As of March 20, all City playgrounds are closed. Parks and trails remain open. However, anyone who uses them must maintain a distance of at least six feet from others who are not part of your immediate household. Park restrooms are currently closed.
Commission Meetings Canceled (until further notice)
- Youth Commission Meeting and Activities
- Parks & Recreation Commission Meeting
- Senior Advisory Commission Meeting
- Cultural Commission Meeting & Activities
In alignment with the County's latest order and public health guidance, the following centers are closed, effective March 14 until further notice: Community Recreation Center, Youth Activity Center and Teen Center.
To meet the needs of the public and staff, the following facilities will be available by phone Monday - Friday, 8 a.m.-5 p.m.:
- Santa Clara Senior Center (408) 615-3170
The Santa Clara Senior Center will remain closed to the public until further notice.
Update for 3/20/2020: The Santa Clara Senior Center will continue to provide the Senior Nutrition Program to Seniors, age 60 years and over, Monday – Friday by reservation.
Meals will be distributed in drive-thru fashion by entering the line (formed by orange traffic cones) at the Senior Center Rear Parking Lot on Harrison Street, from 11 a.m.-12 p.m. Reservations are required by 12 p.m. the day before the meal is desired from the Senior Nutrition Program.
The City’s Santa Clara Convention Center catering resources will prepare weekend food packages for distribution to seniors and the unhoused. These packages, consisting of two breakfasts and two lunches, will be delivered by members of the Santa Clara Firefighters Foundation to homebound seniors, and to seniors who regularly attend the Senior Nutrition Program. Weekend meals package reservations are required by Wednesday at 5 p.m. for Friday delivery or drive-thru pick up.
For reservations or questions, please call 408-615-3170.
Adventures To Go trips have been canceled through May 31, 2020.
In the interest of our community’s health, the Santa Clara Convention Center is adhering to the County of Santa Clara Public Health Department’s latest order, issued May 18, 2020.
For more information, visit the Convention Center's website.
The Santa Clara Fire and Police departments are working together to implement new protocols from the Santa Clara County Emergency Medical Services Agency and the County Public Health Department to provide the highest quality care to our community as well as prevent the possible spread of COVID-19 or other infectious diseases.
All calls to 911 in Santa Clara are being screened by highly trained dispatchers for symptoms consistent with COVID-19. These findings are then communicated to responders prior to their arrival on scene.
All Santa Clara Fire Department responders have received extensive training in infection control procedures. If any patients have symptoms consistent with COVID-19, firefighters use a high level of personal protective equipment (PPE). This includes gloves, eye protection, respirators, and gowns. Firefighters also place a respirator or mask on any potentially infected patient to reduce the risk of infection for all health care workers.
While the public may be accustomed to fire personnel wearing PPE, it may seem new for the community to see police officers wearing such protective gear. Please know our police officers may also be seen wearing masks, gloves and other gear out of an abundance of caution if they are interacting with members of the public who have respiratory symptoms.
Police Department Programs
The Police Department has canceled public tours. The department has also postponed programming (DARE and Citizens’ Police Academy) and corresponding Sit Alongs and Ride Alongs.
The City’s Municipal Services Division has implemented a suspension on service disconnections for utility (electric and water) non-payment, effective immediately.
This suspension will apply to both residential and commercial customers, and will remain in effect until further notice.
To further support customers who may be impacted by the pandemic, the City will offer its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19.
The City will continue to monitor current events and identify opportunities to support our customers and communities.
2020 Annual Cleanup Campaign
Rescheduled for Aug. 10 - Sept. 4, 2020
City staff would like to thank Santa Clara residents for their patience and understanding as staff worked to reschedule this popular service amid the COVID-19 pandemic. For more details for the annual cleanup service weeks and interactive map, visit SantaClaraCA.gov/Cleanup.
Canceled or Postponed Events
- Meadow Park Ribbon Cutting and Park Dedication
- Family Movie Night
- Junior Olympic Swim Meet (canceled)
- AAU Red North Dive Qualifying Meet (canceled)
- Wildflower Day
- Heart & Soles Run
- Egg-Stravaganza (canceled)
- DARE graduations
- Roberta Jones Junior Theatre: Disney's Mary Poppins (canceled)**
- Citywide Garage Sale, April 11 (canceled)
- Earth Day/Arbor Day, April 23 (canceled)
- Household Hazardous Waste Drop-off Event, April 25 (canceled)
- Annual Cleanup Campaign, April 27-May 22, 2020 (rescheduled)
- 2020 Silicon Valley BBQ Championship, June 19-20 (canceled)
- 4th of July All-City Picnic and Fireworks Extravaganza, July 4 (canceled)
- Santa Clara Works (canceled)
- National Night Out, August 4 (postponed; tentatively rescheduled to Oct. 6)
*This is not an exhaustive list for all events scheduled to take place in Santa Clara. Check with your event organizer to confirm any scheduling changes for events not listed here.
**With the cancellation of the Roberta Jones Junior Theatre’s production of Disney’s Mary Poppins, the City will be issuing refunds for all tickets sold. Please look for a confirmation of the refund in your inbox, and if you have not received an email within 48 hours, you may call the Community Recreation Center at 408-615-3140.
Statement from the San Francisco 49ers regarding Public Health Situation (3/12/2020):
Our organization continues to collaborate with federal, state, and local health organizations, as well as our League office, to monitor the evolving developments regarding COVID-19. Our intent is to make the most informed decisions regarding the health and wellness of all San Francisco 49ers and Levi’s Stadium employees, patrons, and the community at large.
In light of guidelines issued by the federal government to stop the spread of COVID-19, the SAP Performance Center and Levi’s Stadium will close operations beginning March 13 until further notice. Employees, with limited exemptions, have been instructed to work remotely while coaches and scouts will return home by the weekend. Public and private team events have also been cancelled in accordance with these guidelines.
As we continue preparations for the 2020 season and the upcoming Levi’s Stadium event calendar, we are in close contact with the NFL and event organizers to gather and share pertinent updates when appropriate. We appreciate everyone’s cooperation and patience while we manage this unprecedented situation with a primary focus on ensuring public safety.
Visit the Levi's® Stadium Events Calendar for the latest information.
(As of 5/18/2020)
Public Call Center about COVID-19 Outbreak
For coronavirus-related questions including questions about the latest recommendations to slow the virus' spread, the County of Santa Clara has set up a Public Call Center. Call 2-1-1 or text the word "coronavirus" to 211211 and follow the prompts.
10:30 AMFamily Storytime (All Ages)
10:30 AMLittle Ones Storytime (Ages 1-3)
7:00 PMONLINE - Building Resilience
6:00 PMPlanning Commission Meeting
10:30 AMOnline: Happy Pig Day Storytime