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Due to State approval, the County of Santa Clara's new public health order will take effect Monday, July 13. For details, visit SantaClaraCA.gov/CoronavirusUpdates.

FAQ's

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  • How do I obtain a fire report?

    If you are looking for a Fire Incident, Fire Investigation or Pre-Hospital Care report, visit the Fire Report Request Form webpage for more information.
  • What are the carbon monoxide detector installation requirements?

    As of July 1, 2011 the Carbon Monoxide Poisoning Prevention Act (Senate Bill - SB 183) requires owners of all single-family homes with an attached garage or a fossil fuel source to install carbon monoxide detectors within the home by July 1, 2011. Owners of multi-family leased or rental dwellings, such as apartment buildings, have until January 1, 2013 to comply with the law. Please refer to the carbon monoxide page on the Cal Fire website for more information.
  • How do I find out more information on becoming a Reserve Firefighter?

    Job description, requirements, application process, and more can be found on the Reserve Firefighter web page.
  • How do I set up a tour of my local fire station?

    Station tours and visits are scheduled through the Fire Training Division.  A Station Tour Request can be submitted online. 
  • How do I submit a public records request?

    To Request Police Department Public Records not available Online

  • Does the Santa Clara Fire Department license bicycles?

    No longer does the Fire Department handle bicycle licensing.  However, citizens wishing to register their bicycles can go to the National Bike Registry website at www.nationalbikeregistry.com
  • Does the Fire Department recharge fire extinguishers?

    The Santa Clara Fire Department does not recharge extinguishers.  A company that does can be found in your local advertisements phonebook, search engine, etc.
  • Can citizens drop off old or expired fire extinguishers to fire stations?

    Although the Fire Department does not accept old or expired fire extinguishers, a Household Hazardous Waste Disposal event will.
  • My smoke detectors are over 8 years old, do they need to be replaced?

    Yes. The National Fire Protection Association’s National Fire Alarm Code requires home smoke detectors to be replaced when they fail to respond or when they exceed 10 years from the date of manufacture. Most smoke detectors have the date of manufacture printed on the back of the detector. Working smoke detectors are the most important element in the protection of your family from fire that smoke detectors more than eight years old should be replaced to ensure that you and your family are protected. As a reminder smoke detectors should be tested once a month and their batteries should be replaced at least once a year.
  • I have applied for a business license and have been told that the Fire Department needs to inspect my business. When will the Fire Department inspect my business?

    In most cases the Fire Department inspect most new businesses within 30 days of submitting your business license application. If for some reason, your business has not been inspected within 30 days, please call (408) 615-4970 and an inspection can be scheduled. For information regarding what the Fire Department will be inspecting, please refer to the New Business Fire Safety Inspection Checklist.
  • I would like to buy a fire extinguisher for my home. What kind of fire extinguisher should I buy?

    Fire extinguishers when used properly are effective in controlling and extinguishing small fires that have not spread beyond their point of origin. It is recommended that you purchase a fire extinguisher that is rated for use on A, B and C type fires. This will ensure that the extinguisher that you purchase will effectively extinguish fires that can occur in your home even on charged electrical appliances. A fire extinguisher rated as 2A:10B:C is an extinguisher size that most people can operate and it will allow the operator to discharge the extinguisher from a safe distance allowing them to move closer as the fire is knocked down.
  • What are the Fire Code regulations for barbecuing?

    The adopted Fire Code contains regulations for the use and storage of barbecues on specified balconies, patios and decks of residential structures having more than two dwelling units. These include apartments, condominiums and townhouses (except for townhouses located on individual parcels).

    The following are the applicable sections from the Fire Code:

    308.1.4. Open-Flame Cooking Devices. Charcoal burners and other open-flame cooking devices shall not be operated on combustible balconies or within 10' (3,048 mm) of combustible construction.

    Exceptions:

    1. One- and two-family dwellings.
    2. Where buildings, balconies and decks are protected by an automatic sprinkler system.
    3. LP-gas cooking devices having LP-gas container with a water capacity not greater than 2-1/2 pounds [nominal 1 pound (0.454 kg) LP-gas capacity].

    Summary of the above code:
    Charcoal Barbecues—It is acceptable to store the barbecue unit on a combustible balcony (i.e., wood) but it is not acceptable to operate it on a combustible balcony or within 10' of combustible construction (which includes the surrounding walls and overhangs above). It is acceptable to operate the barbecue on a balcony if the balcony, deck, overhangs and adjacent walls are of noncombustible construction or if the buildings, balconies, decks and overhangs are protected by an automatic fire sprinkler system.

    Liquefied Petroleum Gas (LPG/Propane) Barbecues—It is not acceptable to store or operate an LPG barbecue with a propane fuel container size greater than one pound on a combustible balcony or within 10' of combustible construction (which includes the surrounding walls and overhangs above). It is acceptable to operate the barbecue on a balcony if the balcony, deck, overhangs and adjacent walls are of noncombustible construction or if the buildings, balconies, decks and overhangs are protected by an automatic fire sprinkler system.

    Please see this Fire Safety Regulations for Barbecues document for further information.

  • Does the Santa Clara Fire Department install infant/child car seats?

    Unfortunately, we are not qualified to provide this service. The California Highway Patrol or your local AAA will be able to provide you with information and assistance with infant/child car seat installation. The website www.seatcheck.org may also be useful to help find a safety seat inspection location.
  • Does the Santa Clara Fire Department accept used batteries for proper disposal?

    Each of our ten Fire Stations has a white bucket in front for citizens to drop off used batteries to be properly recycled. Please note: Lithium-ion batteries (cell phone batteries), vehicle batteries, and light bulbs are not accepted. 9-volt batteries should be placed in a separate bag.

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