Traffic Engineering Division

The Traffic Engineering Division responds to traffic signal issues, reviews traffic concerns, and supports improvements for people who walk, bike, drive, and use transit in the City of Santa Clara.

Key Responsibilities & Contacts

Services Who to contact/get more information

Traffic/Pedestrian Signal Design, Maintenance,

and Outages

Submit a Request Online or through the MySantaClara App

 

Call 408-615-3070 or email engineering@santaclaraca.gov

 

*For traffic outages after business hours (M-F, 8 a.m. - 5 p.m.)

or on weekends, call 408-615-5640

Traffic Signage and Markings
Traffic Calming Requests
Curb Painting/Parking Restriction Requests
Bicycle and Scooter Share Program

Submit a Request Online or through the MySantaClara App

Traffic Engineering: 408-615-3070

Email: rgarcia1@santaclaraca.gov

Silicon Valley (SV) Hopper Program

Traffic Engineering: 408-615-3070

Email: pwtrafficoperations@santaclaraca.gov

Participates in the City's Bicycle and Pedestrian Advisory

Committee (BPAC) and 

the City's Americans with Disabilities Act (ADA) Committee

BPAC

Traffic Engineering: 408-615-3070

Email: bpac@santaclaraca.gov

 

ADA

Dept. of Public Works: 408-615-3000

Email: adacoordinator@santaclaraca.gov

Issues Permits for: Oversized/Overweight vehicles - Special Transportation Permit 

To apply for this type of permit go to: Engineering Permits Webpage

Engineering Permits Webpage

Traffic Engineering: 408-615-3070

Email: truckroutepermit@santaclaraca.gov

Issues Permits for: Temporary use of City streets for PODs/

refuse bins/other items - Minor Encroachment Permit 

To apply for this type of permit go to: Engineering Permits Webpage

Engineering Permits Webpage

Traffic Engineering: 408-615-3070

Email: truckroutepermit@santaclaraca.gov

Reviews Development Permits for traffic issues  Permit Center Webpage

Contacts for Traffic Issues in Neighboring Cities/Agencies

Agency/City Telephone email address or website
Bay Area Rapid Transit (BART) 510-464-6000 bart.gov | Bay Area Rapid Transit  
Caltrans 415-330-6500 Caltrans Customer Service Request
County of Santa Clara 408-494-2700 County of Santa Clara - Submit a Service Request 
Cupertino 408-777-1366

Traffic_Engrs@cupertino.gov

City of Cupertino Transportation Division
San Jose 408-794-1900

traffic.signals@sanjoseca.gov

City of San Jose Traffic Webpage
Saratoga 408-868-11239 City of Saratoga Traffic Safety Concern Form
Sunnyvale 408-730-7415 City of Sunnyvale - Report a Traffic Issue
Valley Transportation Authority (VTA) 408-321-2300 Santa Clara Valley Transportation Authority (VTA)
Last Updated:
06-15-2026