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The County of Santa Clara's Shelter-at-Home order remains in effect as some businesses and new activities are allowed to reopen with social distancing protocols and safety requirements in place. For local updates on the coronavirus (COVID-19) outbreak, visit SantaClaraCA.gov/CoronavirusUpdates.

Sanitary Sewer Services and Fees

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Customer Service
For sewer problems such as slow drainage, back-ups, bad smells, etc., call the City first, (weekdays 8 am - 5 pm) at 408-615-2000. After hours and weekends, call 408-615-5640. Many times, the problem can be resolved without contacting a private plumber if the resident has a City Sewer Lateral Cleanout. There is no charge for a City response.

Installation Services & Fees

Adopted by Resolution Number: 19-8780, July 1, 2019                                           Effective: January 20, 2020

The City collects a one-time sewer connection fee. For information regarding new sewer laterals and mains, contact the City Public Works Department Land and Property Development Division at 408-615-3000.

A cleanout is a one-way access point, installed at the City's right-of-way, usually located a few feet behind the sidewalk. There is a one time installation charge of:

  • $1,658 for installation on a 4 inch lateral
  • $8,206 for installation on a lateral 6 inches or larger
  • $259 Cleanout box only

For more information or to request a cleanout installation, see Sewer Cleanout Installation Request Form (PDF). This form is a typable PDF. The completed form must be signed and submitted by one of the following options:

  • mail to the Water & Sewer Utilities, 1500 Warburton Ave, Santa Clara, CA 95050
  • email to water@santaclaraca.gov
  • fax to 408-247-0784

Sewer lateral video inspection fee is $348.

Sanitary Sewer utility field marking -- $193 for the first 50 feet and $193 for each additional 50 feet or fraction thereof of excavation. 

Wastewater Treatment Plant Capacity fee (Residential) -- $1,187 per dwelling unit 

Wastewater Treatment Plant Capacity fee (Non-Residential) -- $4.47 per gallon per day 

Accessory Dwelling Unit - $747

For questions or information call 408-615-2000.

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